Hello Consumer
Hello Consumer sales team working a live event stand at CarFest Silverstone 2026
Most agencies send staff. We run the sales operation.

Don't wait until your event is over to find out how it performed.

Experienced event sales teams backed by live data, active performance management and real-time commercial decision-making.

Hello Consumer provides face-to-face sales teams for consumer events, exhibitions, retail activations and trade shows — with the logistics, reporting and commercial strategy around them.

AsobuHello Consumer
Client case study · Asobu × Hello Consumer

£10,551.50 in event revenue across three days at CarFest.

See how live performance data, active sales management and real-time decisions shaped the operation.

£10,551.50
Event revenue
392
Units sold
3
Trading days
Hello Consumer sales team selling Asobu products on a busy stand at CarFest Silverstone 2026
View the CarFest case study
The difference

Most agencies provide staff. We provide a sales operation.

People + process + technology + live data. Friendly faces matter, but they have to be supported by commercial preparation, active management and information you can act on while the doors are open.

A typical staffing booking

  • Staff supplied
  • Shift covered
  • Day rate charged
  • Report afterwards

Hello Consumer

  • Experienced salespeople
  • Product and sales training
  • Clear KPIs and daily targets
  • Live client dashboard
  • Live sales and product mix
  • Stock monitoring and reconciliation
  • Customer feedback and objections
  • Active performance management
  • Real-time decisions during the event
  • Post-event analysis that feeds the next one
Experience built on the event floor.Combined team experience across previous and current client work.
250+Events delivered
£2.8M+Sales generated
40,000+Customer conversations

Figures represent the wider team's combined experience and are not presented as Hello Consumer Ltd-only results.

Hello Consumer sales team on stand at a UK event
Why events underperform

Brands invest thousands—then leave sales to chance.

Stand fees, stock, hotels, travel, samples and staffing create a serious commercial commitment. Yet many activations begin without a proper break-even target, a trained closing process or a clear plan for measuring performance.

No commercial forecastThe event is booked before required sales, margin and staffing capacity are understood.
Staffing without sales trainingFriendly people create activity, but activity alone doesn't recover the event investment.
No useful reportingWithout conversations, conversion, AOV and hourly sales data, the next event repeats the same mistakes.
What we do

One partner. Every part of the event.

Use us for one focused service or ask us to manage the complete journey from commercial assessment to post-event reporting.

Consumer event sales teams

Professional face-to-face salespeople trained to engage, qualify, overcome objections, upsell and close.

Explore event sales

Retail activations

Sales-led product demonstrations and customer acquisition in retail, gym and high-footfall locations.

Explore activations

Trade show sales teams

On-stand prospect engagement, qualification, lead capture, meeting support and commercial follow-up.

Explore trade shows

Event logistics & stand setup

Collection, transport, setup, breakdown, stock handling and return—from £499 per event.

Get a logistics quote

Planning, targets & reporting

Event selection, break-even modelling, daily targets, stock plans, performance dashboards and ROI reviews.

See how we work

Sales training & coaching

Practical training for engagement, qualification, objection handling, closing and increasing AOV.

View all services

Kindly Carried

Built by exhibitors, for exhibitors

Share the journey. Split the costs. Save more.

Our exhibition logistics service collects your stock and stand, delivers it straight to your pitch, builds it, and takes it all away again afterwards. Exhibitors heading to the same event share the van — so you only pay for your share of the journey.

  • Stock collection and direct-to-stand delivery
  • Stand building, shell scheme painting and display installation
  • Breakdown, return transport and storage between events
  • Share the journey with other exhibitors and split the costs

Ask about your event

Tell us where you're exhibiting and what you need moved, built or taken down.

Kindly Carried · Trustpilot reviews

Kind words from exhibitors.

TrustScore 4.1 out of 5 · 5 reviewsAs of 12/11/2026

Read reviews on Trustpilot

Kindly Carried - Set up and breakdown help at trade shows

Ben, Roger and the team were an absolutely brilliant at breakdown at Spirit of Christmas this year. It is such a lot of work for one person and it took all the pressure off. They carefully wrapped the furniture delivered that and the many, many boxes I had back to me quickly and without fuss or problem. I would highly recommend.

Jackie Ruddle

Experience:

View original

Could simply not recommend enough

Could simply not recommend enough, as someone who does these shows and exhibitions solo having an extra pair of hands and an extra trolley for pack down means I can hold off the investment required for an extra pair of hands at events. We packed down the full stand in 2 trips before my slot opened up to move the van into the car park and meant I got away from the show well over an hour before I would have otherwise…

Sophie Eckley

Experience:

View original

Thank you, Ben!

Exceptional people make all the difference, Ben is one of them! As a festival organiser, I know how much goes on behind the scenes to make an event work, and how valuable it is to have people around you who genuinely care. Ben and the team at KindlyCarried bring exactly that attitude. Ben deserves a special mention. Approachable, calm and organised, he understands that the smallest detail can make a huge difference…

Ed

Experience:

View original

Book them without hesitation

There's no request too big or too small for Ben and his team. It was our first fair, and we were a little unsure of what to expect and how best to navigate everything. Ben knows the venue inside out and guided us through the whole experience. We felt supported and reassured throughout, knowing he was always around and ready to help, whatever we needed. He took a huge amount of stress off our shoulders and made the…

Foofle

Experience:

View original

Ben at KindlyCarried was incredible…

Ben at KindlyCarried was incredible from start to finish. He literally took all the stress away! He is so calm and organised, We highly recommend Ben and his team for anyone on the show circuit, Ben is simply amazing, we call him our fairy Godfather! Thank you x

Mrs Ross

Experience:

View original
Our process

From first conversation to final ROI review.

Commercial clarity comes first. We only recommend opportunities where the brand, product, audience and economics make sense.

01

Discovery

Understand the brand, product, audience, pricing and definition of success.

02

Commercial modelling

Forecast costs, gross margin, break-even, sales capacity and potential ROI.

03

Team selection

Recruit the right people and train them on the product, customer and sales process.

04

Event planning

Set targets and organise stock, travel, logistics, POS and daily reporting.

05

Sales delivery

Engage, qualify, demonstrate, handle objections, close and increase AOV.

06

ROI review

Report on revenue, conversion, AOV and the improvements for the next event.

Ben and Roger

Built on the other side of the stand.

Ben and Roger have spent years selling face-to-face, running teams, managing event performance and dealing with the realities of exhibitions and consumer events. Between them that is thousands of show days — not a theory about how selling ought to work.

Hello Consumer exists because they knew there was a better way than sending temporary staff to a stand and hoping for the best. We built the company we would have wanted to hire when we were running stands ourselves.

Read the full story
Hello Consumer founders Ben and Roger travelling to an event
Quick break-even check

What must your event generate before it makes a profit?

Use this fast estimate to turn your total event cost into a required revenue, order and hourly sales target.

Open the full Event Success Calculator

The full calculator includes VAT, card fees, staffing, stock, samples, scenarios and downloadable reporting.

Break-even revenue£8,333
Orders required186
Orders per hour7.8

Quick estimate only. It does not account for VAT, payment fees, discounts, returns or changing demand by hour.

Hello Consumer team celebrating an event result
Illustrative event dashboard

What useful reporting looks like

Example only
Revenue£12,480
Average order value£48
Conversion rate31%
Orders260
Engagements
1,200
Conversations
840
Purchases
260
Leads
140

All figures above are illustrative and are not presented as a client case study.

Have an event in mind?

Tell us the event, the product and what you need it to deliver. We will tell you honestly whether we can make it work.

Book a 15-minute call
Event sales insights

Practical advice—not generic marketing theory.

Explore commercial guides built around the questions exhibitors ask before, during and after consumer events.

Event cost & ROI

How Much Does It Cost to Exhibit at a UK Consumer Event?

Include stand fees, staffing, logistics, stock, card charges and hidden time costs—then calculate the required break-even sales.

Read the guide
Sales performance

25 Proven Ways to Increase Event Sales

Improve stand engagement, conversion, average order value, team coaching and customer follow-up.

Read the guide
Targets & KPIs

Sales Targets That Actually Work

Build realistic hourly targets using conversations, buying opportunities, conversion rates and order value.

Read the guide
Frequently asked questions

Clear answers before we start.

We believe in commercial transparency. These are the questions brands most often ask before discussing an event programme.

VIEW ALL FAQS
What does Hello Consumer do?

We provide consumer event sales teams, retail activations, trade show sales support, event planning, logistics, setup, stock management, sales coaching and performance reporting across the UK.

How are you different from a promotional staffing agency?

We recruit and train salespeople to start conversations, qualify customers, explain products, handle objections, close and increase average order value. We measure commercial outcomes rather than staffing hours alone.

Do you work on a performance basis?

Performance-led commercial arrangements are available where the product, audience and event economics are suitable. Other projects use an agreed project or day rate, or a tailored commercial model.

Can you manage logistics and stand setup as well?

Yes. We can collect your stand and stock, transport it, complete setup and breakdown, manage loading and return everything after the event. Packages start from £499.

How do we know whether an event is likely to be profitable?

We model the complete cost, gross margin, break-even revenue, orders, staffing capacity and potential ROI. You can also use our free Event Success Calculator before contacting us.

Ready when you are

Let's talk about your next event.

Tell us the event, the product and what you need it to deliver. Fifteen minutes is usually enough for us to say honestly whether we can make it work.

Discuss Your Event